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How is the Coronavirus affecting your business?

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March 18, 2020 at 1:05 p.m.

heidiellsworth

Wow, thank you Scott!  Keep it coming, you help contractors everyday and I am so happy to have you sharing your thoughts here!

March 18, 2020 at 12:44 p.m.

heidiellsworth

Wow, thank you Scott!  Keep it coming, you help contractors everyday and I am so happy to have you sharing your thoughts here!

March 18, 2020 at 12:40 p.m.

scottsiegal

We are recommending no more than 2 employees in a vehicle and if possible, just a driver.  Crews are driving to jobs in their own vehicles and/or taking more company trucks to the jobsite.

Our salesman are using Gotomeeting for needs analyis and sales presentations.  No emailed proposals.  Docusign for contracts.  The close rate is slightly lower, but the increase in efficiency is actually pretty good so far. This may be the future!  Right now its much easier to sell as its not difficult to get the complete buying party together (gotta find the silver lining somewhere).

March 18, 2020 at 11:52 a.m.

heidiellsworth

I had another question come in today from the media about how are roofing company's dealing with multiple employees riding in trucks to job sites.  Are you limiting the number of employees per vehicle?

March 18, 2020 at 11:50 a.m.

heidiellsworth

Will, thank you!  This is the kind of communication we need to keep providing the industry.  I know all of us working together will make the difference.  Any safety thoughts for our crews on the roof?

March 18, 2020 at 8:28 a.m.

generalcoatings

As a supplier of roofing materials, we have restricted business travel for our staff and encouraged them to communicate with customers via phone and video call only. This, of course, removes some of the the convenience of meeting "face-to-face," but at a time like this is naturally the right thing to do. General Coatings remains available for all our customers' needs. Hoping everyone is staying safe out there! Here is a link to the announcement.

 

March 17, 2020 at 8:04 a.m.

heidiellsworth

Exactly.  It may need to be all virtual for now on sales.  RT3 is doing a webinar on this tomorrow and we will have a link on RCS to see it.  Video chat Facetime may be another important customer communication tool.

March 17, 2020 at 7:18 a.m.

callowayroofing

Well, there's the expected no answer OR conversation through the door at a whole new level now. :)

Gotta have some level of humor about it or else what is the alternative right? lol

March 16, 2020 at 2:20 p.m.

heidiellsworth

Roofing contractors what are you seeing from customers?  We are hearing different feedback...


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