Service Coordinator

Rackley Roofing Company, Inc. is growing and in need of a Service Coordinator. Roles and Responsibilities for the Service Coordinator position include, but are not limited to the following:

• Scheduling and coordination of service department.
• Stellar communication, both internally with crews and externally with clients.
• Answering calls on a multi-line system; directing calls to the appropriate contacts.
• Data Entry. Must be able to type quickly and with accuracy.
• Communicate with on-site visitors, including vendors and customers. Communicate with vendors and customers via telephone and email as necessary.
• Maintain documentation on-site, both paper and through computer software system.
• Keep desk and office space need and maintained, both for appearance and functionality.
• Review information and generate invoices to clients.
• Review and analyze special projects to keep management informed as needed.
• Prepare reports to management as needed.
• Assist with administrative tasks and projects, as required.
• Other general office duties, as required.

Required Education Experience:
Associates Degree or higher. Bachelors Degree Preferred.

Required Experience:
Office Management 2+ Years
Office Administration: 2+ Years
Proficiency in Microsoft Office Suite, specifically Outlook, Word, and Excel
Experience with a CRM system is not required, but is beneficial.

Other Requirements:

• This person, will in many cases, be the first impression to clients, vendors, and prospective employees. Therefore, this person must have a positive attitude and be outgoing/energetic, while keeping a professional demeanor at all times.
• Must have strong telephone and computer skills.
• Must have strong grammar and spelling skills. A proficiency test may be given to confirm these skills.
• Attention to Detail is highly important in this position. We are looking for a candidate that can focus on details on a consistent basis.
• Must be punctual and professional.
• Must have an understanding of the importance of confidentiality as it relates to Human Resources and Trade Secrets.
• Must have the ability to multitask. This position generally requires the individual to wear multiple hats.
• Must be able to work well as a team, but also be self-driven to work independently with little or no supervision.
• Position is full time (Monday – Friday 8:00 AM to 5:00 PM), with occasional expectation to work extra hours for special projects.

Pay is based on experience/qualifications. We are an equal opportunity employer. Rackley Roofing is a drug-free workplace

To reply to this listing, contact Michael Miller by clicking "Request More Information" and filling out the form below.