Receptionist
Earl W. Johnston Roofing is looking for a new team member to join in a receptionist capacity. This position will offer plenty of opportunity to learn the aspects of scheduling, sales, customer service, record keeping and history search. The candidate will also work on a daily basis with the project management team in a data entry capacity with plenty opportunity to grow and closely learn aspects of production management.
Responsibilities:
- Answering incoming calls and taking all pertinent information for estimate intake or messages for staff
- Daily scheduling of sales team estimates in coherent manner
- Outgoing calls to customers for feedback, scheduling and basic customer service
- Researching past customer history on local network to provide detailed information to staff and clients
Requirements:
- Basic knowledge of MS Word, Excel and the World Wide Web.
- Cheerful demeanor on the phone with customers
- Ready to jump in and help staff or customers on the phone
- Preferred but not required: bilingual (English and Spanish) speakers
- Multitasker with organizational skills
Covid-19 Guidelines in place.
