Inside Sales Specialist
Who is Cameron Ashley Building Products?
Do you like to win? Are you passionate? Do you like working in a customer-focused environment? If so, Cameron Ashley Building Products is the place for you! We are a leading distributor of interior & exterior building products with 39 Distribution Centers (and growing) strategically located across the United States. Local, reginal & national lumberyards turn to us for products and solutions to help build their businesses. We work each day to exceed our customer expectations in a fun and rewarding environment.
At Cameron Ashley we "Play to WIN"!
POSITION SUMMARY
The primary function of this position is to provide phone-based sales and customer support to increase sales and revenue for the Distribution Center. Inside Sales Support aid in the many support, coordination and administration efforts necessary to service our customers. Daily functions will include taking and processing customer orders, processing quotes, and making outbound calls to new and current customers.
ESSENTIAL FUNCTIONS
• Acts as a key point of contact for various customer facing activities sales quoting, managing orders and order confirmations
• Ability to be a Hunter
• Ability to build relationships with new and existing customers
• Be a Champion the Customer Experience
• Develop deep product Knowledge to assist and educate customers
• “Fill Out Trucks” – Sell the whole package accessories
• Educate and advise customers of current market trends, changes and challenges – become a trusted advisor
• Acquire knowledge of the market conditions and competitive landscape. Use this knowledge and customer relationships in dealing with competitive situations and negotiations. Sell at the highest possible price.
• Interact daily with TSM strategizing on how to grow market share in their combined territories
• Prepare & submit weekly Pulse Reports
QUALIFICATIONS
• 2+ years of experience in customer service and/or inside sales
• Experience in the building products industry helpful
• Experience with and understanding of maintaining inventory management applications
• Demonstrated knowledge of purchasing practices, including communication with internal purchasing resources and external supplier contacts
• Proficiency in Microsoft based software applications
ISS CHARACTERISTICS
• Extravert / Outgoing
• Competitive & Metrics Driven
• Effective Communicator
• Organization skills
• Goal Oriented
• Hunter mentality
• Relationship focused
• Team Player – Do what it takes
• Follow Up & Follow Through
• Resourceful
• Aspiration to be promoted
