By Cass Jacoby, RCS Reporter. How to build a Google Business listing that customers and search engines alike will love. In this digital landscape, being the first result of an online search is the difference between making a sale or not. You want to be top of mind with ...
Kevin Hunt talks about the importance of building a good reputation with your clients and how to use technology to get better reviews and ratings. Editor's note: The following is the transcript of an interview with Kevin Hunt, the head of business development for Podium. You can read the interview ...
By Evelyn Witterholt, RCS Reporter. Learn all about the state of reviews over the last year and how they affect your local business with this handy eBook. When was the last time you used customer reviews to decide on buying from a business? 65% of consumers have reported that they ...
By Jennifer Wilson, Podium. Protect your business by using this free roofing subcontractor agreement template. Working in construction, safety is a critical element of success. Risk is a part of the territory and can have a huge impact on a business whether it be cost or performance-related. Especially ...
By Cass Jacoby, RCS Reporter. What have we learned from 2021? How to go from an unpredictable year to an unstoppable one. A new eBook from Podium looks at the 2022 state of local business, surveying 1,304 consumers and 923 businesses across the U.S., Canada and Australia to ...
By Cass Jacoby, RCS Reporter. IRE promises to be one of the biggest events of the year, check out who will be at the expo! This year’s International Roofing Expo (IRE) promises many exciting events, products, classes and more. The expo will take place February 1-3 in New Orleans ...
By Cass Jacoby, RCS Reporter. Want a taste of the truth? Neil Patel sits with Podium to bust the most prevalent myths about SMS marketing. SMS marketing is the most convenient, low-cost and effective way to reach your customers, so why aren’t more businesses using this strategy? With ...
By Cass Jacoby, RCS Reporter. Payments are evolving with the digital transformation; learn how to turn payments into a customer service opportunity in this eBook. For a long time, the way your customers make payments has been thought of as an isolated part of the process. However, payments have the ...
By Evelyn Witterholt, RCS Reporter. Why it’s crucial that you add a customer success manager to your business team. Customer satisfaction is key when it comes to owning a business. Making your customers happy leads to good reviews, long-term support and the potential for referrals. Not only that, but 82% ...
By Colin Sheehan, RCS Reporter. Learn how to build a customer experience-based business that will drive profits even in an unpredictable economy. This November 17, 2021 at 8:00 a.m. PT/11:00 a.m. ET, join more that 24 industry experts at CONNECT, an online home service summit hosted by Podium. With more ...