English
English
Español
Français

Sign Up for Our E-News!

Join over 18,000 other roofers who get the Week in Roofing for a recap of this week's best industry posts!

Sign Up
Estimating Edge - Sidebar Ad - Danny Boyle
Exceptional Metals - Sidebar Ad - Metal Roof Tax Incentives
Owens Corning - Sidebar Ad - Growth for Your Whole Business
Quarrix - Sidebar Ad - Wall Protection Ad
S-5! - Sidebar Ad - Snow Guard
Sika - Sidebar Ad - 5% Off
RoofersCoffeeShop - Where The Industry Meets!
Coffee Conversations LIVE!
English
English
Español
Français

Restoration Jobs Go Quicker with HOVER

HOVER Restoration Jobs
January 21, 2022 at 7:34 a.m.

By HOVER. 

Read about how Benson Property’s experience using HOVER benefitted customers and contractors alike. 

Benson Property was started by Anne Benson and her husband to help homeowners navigate storm damage. Today the Minnesota business is successful as ever, providing an exceptional experience for every kind of storm from blizzards to high-velocity winds. Benson Properties attributes this growth to using HOVER on jobs, allowing them to offer superior claims process experiences to their homeowners and finish home projects faster.  

Faster turnaround means more claims 

“We save about 15 minutes for every material list we need to build because HOVER’s measurements are more detailed and easier to use,” says Anne.  

Previously, Benson Property would pay a technician to take additional measurements to confirm the scope of work, often resulting in additional site visits, which were time-consuming and costly. “It would take a day before we would have all the measurements, we needed to create an estimate,” Benson said. “Thanks to HOVER, we can create a quote within 10 minutes. On top of that, we save about 15 minutes for every material list we need to build because HOVER’s measurements are more detailed and easier to use than EagleView’s measurements we receive from the insurance company. When you work on more than 1,000 properties per year, the saved time quickly adds up.” 

Homeowners make decisions quickly 

“This allows us to start repairing the house at least one week earlier [so] we can move on to the next property more quickly and help restore more homes after a big storm,” says Anne. 

Benson Property used to have homeowners drive to properties to see what products look like in real life. This took time, which was precious after a storm, and homeowners would still struggle to imagine the outcome. “Since we started showing homeowners the 3D model of what their house will look like with different products and colors,” said Benson, “they confidently make a decision on the spot. This allows us to start repairing the house at least one week earlier [so] we can move on to the next property more quickly and help restore more homes after a big storm.” 

Effortless upgrades to retail 

The 3D model has also helped Benson Property expand its retail business. Within their first year, they sold 10 sizable retail jobs after the customer saw what their home could look like with enhancements. “We’re no longer upselling to homeowners. Instead, homeowners are upselling to themselves. One time, the insurance company only approved the roof repairs. But, after seeing the siding options on the 3D model, the homeowner immediately applied for a loan to repair the siding of the house as well.” 

Benson Property can also easily pull up all information they need when customers return with a request to have additional work done. “We love the Property Portfolio as it allows us to quickly pull up all measurements we need to create a quote when a former customer reaches out. The homeowner just needs to pick a color and we can get started straight away. HOVER truly makes our job much easier and always saves us time.” 

Stand out from the competition 

“Minnesota is known as the Land of 10,000 Lakes, but we joke that it’s the Land of 10,000 contractors,” explains Anne Benson. “The storm environment is cut-throat, so we need to be able to set ourselves apart from our competitors if we want to succeed. The 3D model has been invaluable in our sales process as it allows us to show the homeowner that their home can look even better than before once it’s restored. That way, we can turn the overall negative experience of suffering home damage into a more hopeful one. It’s wonderful that we can offer homeowners a spark of excitement before we start the repairs.” 

Learn more about HOVER in their RoofersCoffeeShop® Directory or visit Hover.to

Original article source: HOVER 



Recommended For You


Comments

There are currently no comments here.

Leave a Reply

Commenting is only accessible to RCS users.

Have an account? Login to leave a comment!


Sign In
Cotney Consulting - Banner Ad - Next Level Estimating Training
English
English
Español
Français

Sign Up for Our E-News!

Join over 18,000 other roofers who get the Week in Roofing for a recap of this week's best industry posts!

Sign Up
Polyglass - Sidebar Ad - Polyfresko
Palisade - Sidebar Ad - Palisade Build On Trust
Franklin International - Sidebar Ad - New Metal Roof Sealant
Exceptional Metals - Sidebar Ad - Metal Roof Tax Incentives
SRS - Sidebar Ad - We Stand With Ukraine
Metalforming - Sidebar Ad - April 2022