The challenge of responding quickly to disasters is one of great frustration to insurers, especially during the events of the past couple of years. Carriers have dealt with record-breaking wildfires in the West, massive tornadoes in the Midwest, major hurricanes across coastlines, and social and economic upheavals across the country — all at the same time. The COVID-19 pandemic added to an already strenuous time by forcing insurers to quickly shift workforces and workflows into digital channels.
Efforts to keep up while hamstrung by unforeseen events have carriers implementing technologies (e.g., aerial imagery, geospatial data, AI) that help overburdened teams optimize their resources by simplifying policy management, claims processing, and customer service.With a rich stack of data-derived location intelligence, insurers can readily access actionable property insights to make critical decisions more quickly and confidently across the entire policy lifecycle – from any connected device.
WHAT YOU WILL LEARN:
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